--- title: Set a Follow Up reminder for messages description: Knowledge Base --- [Skip to content](https://help.artlogic.net/connect/set-a-follow-up-reminder-for-messages#main-content) English - United States Show submenu for translations [Submit a Support Ticket](https://help.artlogic.net/connect/kb-tickets/new?hsLang=en-us) [![AC\_Logo\_300](https://help.artlogic.net/hs-fs/hubfs/AC_Logo_300.png?width=300&height=38&name=AC_Logo_300.png)](https://help.artcloud.com/connect?hsLang=en-us) Open main navigation Close main navigation - English - United States Show submenu for translations - [Submit a Support Ticket](https://help.artlogic.net/connect/kb-tickets/new) - [Login](https://hello.artlogic.net/login) [Login](https://hello.artlogic.net/login) How can we help you? - There are no suggestions because the search field is empty. 1. [Artlogic Connect Knowledge Base](https://help.artlogic.net/connect?hsLang=en-us) 2. [Artlogic Connect Manager - Sales & Marketing](https://help.artlogic.net/connect/artlogic-connect-manager-sales-marketing?hsLang=en-us) 3. [To-Dos](https://help.artlogic.net/connect/artlogic-connect-manager-sales-marketing?hsLang=en-us#to-dos) July 15, 2026 # Set a Follow Up reminder for messages ## Easily set a reminder for yourself or your team with a follow up **Quick *Jump To* Guide:** [How do I create a Follow Up?](https://help.artlogic.net/connect/set-a-follow-up-reminder-for-messages#how-to-create-follow-up) [Where does the Follow Up go?](https://help.artlogic.net/connect/set-a-follow-up-reminder-for-messages#where-does-the-follow-up-go) [How can I assign a Follow Up to a staff member?](https://help.artlogic.net/connect/set-a-follow-up-reminder-for-messages#assign-follow-up) [Can I assign a specific date for the Follow Up?](https://help.artlogic.net/connect/set-a-follow-up-reminder-for-messages#specific-date) --- When reaching out to a customer, you can easily set a reminder for yourself or your staff with a Follow Up.  #### How do I create a Follow Up? When writing messages to your customers or potential sales lead from ArtCloud, there is a Follow Up option on the message in the bottom left corner: ![](https://help.artlogic.net/hubfs/Knowledge%20Base%20Import/Screen%20Shot%202023-01-30%20at%207-56-36%20PM-png.png) I'm going to set the Follow Up for **Three Days**. Once I've sent my message, a To-Do Follow Up will get generated for you within your account. You can see your To-Do Follow Up on your Dashboard or on the [To-Do's dashboard](https://help.artcloud.com/en/knowledge/navigating-the-to-do-dashboard?hsLang=en-us): ![](https://help.artlogic.net/hubfs/Knowledge%20Base%20Import/Screen%20Shot%202023-01-30%20at%208-00-59%20PM-png.png) ![](https://help.artlogic.net/hubfs/Knowledge%20Base%20Import/Screen%20Shot%202023-01-30%20at%208-01-25%20PM-png-1.png) #### How can I assign a Follow Up to a staff member? Once the Follow Up has been created, you can edit it to adjust who this Follow Up is assigned to. You'll see the Follow Up created on your Dashboard of your account or on your To-Do's dashboard, [as seen above](https://help.artlogic.net/connect/set-a-follow-up-reminder-for-messages#where-does-the-follow-up-go). You can edit on either Dashboard or the To-Do's dashboard to assign this to your staff. To edit on the Dashboard, click on the blue editing pencil next to the To-Do Follow Up and adjust the staff member assigned: ![](https://help.artlogic.net/hubfs/Knowledge%20Base%20Import/2023-01-30_20-07-25%20(1)-gif.gif) To edit on the To-Do's dashboard, navigate to your To-Do's dashboard from the **Marketing/Sales** tab in the menu on the left and click on **To-Do's**. Ensure you're viewing the Open status To-Dos to find this Follow Up. Hover over the line item and click on the **Actions** menu. Then select **Edit:** **![](https://help.artlogic.net/hubfs/Knowledge%20Base%20Import/2023-01-30_20-10-47%20(1)-gif.gif)** #### Can I assign a specific date for the Follow Up? Similar to how we've reassigned the Staff member, you can adjust the specific Follow Up date with the Due Date on the To-Do. To edit on the Dashboard, click on the blue editing pencil next to the To-Do Follow Up and adjust the Due Date associated. To edit on the To-Do's dashboard, navigate to your To-Do's dashboard from the **Marketing/Sales** tab in the menu on the left and click on **To-Do's**. Ensure you're viewing the Open status To-Dos to find this Follow Up. Hover over the line item and click on the **Actions** menu. Then select **Edit** to adjust the Due Date associated. - [Welcome to Artlogic Connect](https://help.artlogic.net/connect/welcome-to-artlogic-connect?hsLang=en-us#main-content) - [Subscription](https://help.artlogic.net/connect/welcome-to-artlogic-connect?hsLang=en-us#subscription) - [Navigation](https://help.artlogic.net/connect/welcome-to-artlogic-connect?hsLang=en-us#navigation) - [Records](https://help.artlogic.net/connect/welcome-to-artlogic-connect?hsLang=en-us#records) - [Extras](https://help.artlogic.net/connect/welcome-to-artlogic-connect?hsLang=en-us#extras) - [Getting Started Series](https://help.artlogic.net/connect/getting-started-series?hsLang=en-us#main-content) - [Manager](https://help.artlogic.net/connect/getting-started-series?hsLang=en-us#manager) - [Website Builder](https://help.artlogic.net/connect/getting-started-series?hsLang=en-us#website-builder) - [Artlogic Connect for Artists](https://help.artlogic.net/connect/artlogic-connect-for-artists?hsLang=en-us#main-content) - [Gallery Connections and Consignments](https://help.artlogic.net/connect/artlogic-connect-for-artists?hsLang=en-us#gallery-connections-and-consignments) - [Data Import](https://help.artlogic.net/connect/artlogic-connect-for-artists?hsLang=en-us#data-import) - [Account Settings](https://help.artlogic.net/connect/artlogic-connect-for-artists?hsLang=en-us#account-settings) - [Account Settings](https://help.artlogic.net/connect/account-settings?hsLang=en-us#main-content) - [Profile](https://help.artlogic.net/connect/account-settings?hsLang=en-us#profile) - [Billing & Subscription](https://help.artlogic.net/connect/account-settings?hsLang=en-us#billing-subscription) - [Locations](https://help.artlogic.net/connect/account-settings?hsLang=en-us#locations) - [Configuration](https://help.artlogic.net/connect/account-settings?hsLang=en-us#configuration) - [Email Templates](https://help.artlogic.net/connect/account-settings?hsLang=en-us#email-templates) - [Collateral Style](https://help.artlogic.net/connect/account-settings?hsLang=en-us#collateral-style) - [Stripe Integration](https://help.artlogic.net/connect/account-settings?hsLang=en-us#stripe-integration) - [Other Integrations](https://help.artlogic.net/connect/account-settings?hsLang=en-us#other-integrations) - [User Management](https://help.artlogic.net/connect/account-settings?hsLang=en-us#user-management) - [Data Import](https://help.artlogic.net/connect/account-settings?hsLang=en-us#data-import) - [Tag Management](https://help.artlogic.net/connect/account-settings?hsLang=en-us#tag-management) - [Batches](https://help.artlogic.net/connect/account-settings?hsLang=en-us#batches) - [Merge Contacts](https://help.artlogic.net/connect/account-settings?hsLang=en-us#merge-contacts) - [Blocked Emails](https://help.artlogic.net/connect/account-settings?hsLang=en-us#blocked-emails) - [Artlogic Connect Website Builder](https://help.artlogic.net/connect/artlogic-connect-website-builder?hsLang=en-us#main-content) - [Understanding the Website Builder](https://help.artlogic.net/connect/artlogic-connect-website-builder?hsLang=en-us#understanding-the-website-builder) - [Design](https://help.artlogic.net/connect/artlogic-connect-website-builder?hsLang=en-us#design) - [Pages](https://help.artlogic.net/connect/artlogic-connect-website-builder?hsLang=en-us#pages) - [Blocks / Snippets](https://help.artlogic.net/connect/artlogic-connect-website-builder?hsLang=en-us#blocks-snippets) - [Resource Templates - Artist Profile](https://help.artlogic.net/connect/artlogic-connect-website-builder?hsLang=en-us#resource-templates-artist-profile) - [Resource Templates - Inventory Detail](https://help.artlogic.net/connect/artlogic-connect-website-builder?hsLang=en-us#resource-templates-inventory-detail) - [Resource Templates - Exhibition Detail](https://help.artlogic.net/connect/artlogic-connect-website-builder?hsLang=en-us#resource-templates-exhibition-detail) - [Resource Templates - Header](https://help.artlogic.net/connect/artlogic-connect-website-builder?hsLang=en-us#resource-templates-header) - [Resource Templates - Footer](https://help.artlogic.net/connect/artlogic-connect-website-builder?hsLang=en-us#resource-templates-footer) - [Other Resource Templates](https://help.artlogic.net/connect/artlogic-connect-website-builder?hsLang=en-us#other-resource-templates) - [Inventory Block Configuration](https://help.artlogic.net/connect/artlogic-connect-website-builder?hsLang=en-us#inventory-block-configuration) - [Artist Block Configuration](https://help.artlogic.net/connect/artlogic-connect-website-builder?hsLang=en-us#artist-block-configuration) - [Exhibition Block Configuration](https://help.artlogic.net/connect/artlogic-connect-website-builder?hsLang=en-us#exhibition-block-configuration) - [Blog](https://help.artlogic.net/connect/artlogic-connect-website-builder?hsLang=en-us#blog) - [Media](https://help.artlogic.net/connect/artlogic-connect-website-builder?hsLang=en-us#media) - [Settings](https://help.artlogic.net/connect/artlogic-connect-website-builder?hsLang=en-us#settings) - [Navigation](https://help.artlogic.net/connect/artlogic-connect-website-builder?hsLang=en-us#navigation) - [Domains](https://help.artlogic.net/connect/artlogic-connect-website-builder?hsLang=en-us#domains) - [Tips and Tricks](https://help.artlogic.net/connect/artlogic-connect-website-builder?hsLang=en-us#tips-and-tricks) - [Extras](https://help.artlogic.net/connect/artlogic-connect-website-builder?hsLang=en-us#extras) - [Artlogic Connect Manager - Dashboard](https://help.artlogic.net/connect/artlogic-connect-manager-dashboard?hsLang=en-us#main-content) - [Messages](https://help.artlogic.net/connect/artlogic-connect-manager-dashboard?hsLang=en-us#messages) - [New Arrivals](https://help.artlogic.net/connect/artlogic-connect-manager-dashboard?hsLang=en-us#new-arrivals) - [Artlogic Connect Manager - Inventory](https://help.artlogic.net/connect/artlogic-connect-manager-inventory?hsLang=en-us#main-content) - [Inventory Dashboard](https://help.artlogic.net/connect/artlogic-connect-manager-inventory?hsLang=en-us#inventory-dashboard) - [Inventory Record Overview](https://help.artlogic.net/connect/artlogic-connect-manager-inventory?hsLang=en-us#inventory-record-overview) - [Inventory Record - Financial](https://help.artlogic.net/connect/artlogic-connect-manager-inventory?hsLang=en-us#inventory-record-financial) - [Inventory Record - Uploads](https://help.artlogic.net/connect/artlogic-connect-manager-inventory?hsLang=en-us#inventory-record-uploads) - [Inventory Record - Marketplace/Website](https://help.artlogic.net/connect/artlogic-connect-manager-inventory?hsLang=en-us#inventory-record-marketplace-website) - [Inventory Record - History](https://help.artlogic.net/connect/artlogic-connect-manager-inventory?hsLang=en-us#inventory-record-history) - [Editions](https://help.artlogic.net/connect/artlogic-connect-manager-inventory?hsLang=en-us#editions) - [Exhibitions](https://help.artlogic.net/connect/artlogic-connect-manager-inventory?hsLang=en-us#exhibitions) - [Quicklists](https://help.artlogic.net/connect/artlogic-connect-manager-inventory?hsLang=en-us#quicklists) - [Consignment](https://help.artlogic.net/connect/artlogic-connect-manager-inventory?hsLang=en-us#consignment) - [Artlogic Connect Manager - Artists](https://help.artlogic.net/connect/artlogic-connect-manager-artists?hsLang=en-us#main-content) - [Artists Dashboard](https://help.artlogic.net/connect/artlogic-connect-manager-artists?hsLang=en-us#artists-dashboard) - [Artist Record - Profile](https://help.artlogic.net/connect/artlogic-connect-manager-artists?hsLang=en-us#artist-record-profile) - [Artist Record - Contact](https://help.artlogic.net/connect/artlogic-connect-manager-artists?hsLang=en-us#artist-record-contact) - [Artist Record - Consignment](https://help.artlogic.net/connect/artlogic-connect-manager-artists?hsLang=en-us#artist-record-consignment) - [Artist Record - Payments](https://help.artlogic.net/connect/artlogic-connect-manager-artists?hsLang=en-us#artist-record-payments) - [Artist Record - Marketplace/Website](https://help.artlogic.net/connect/artlogic-connect-manager-artists?hsLang=en-us#artist-record-marketplace-website) - [Artlogic Connect Manager - Invoices](https://help.artlogic.net/connect/artlogic-connect-manager-invoices?hsLang=en-us#main-content) - [Invoices Dashboard](https://help.artlogic.net/connect/artlogic-connect-manager-invoices?hsLang=en-us#invoices-dashboard) - [Invoice Record - Invoice](https://help.artlogic.net/connect/artlogic-connect-manager-invoices?hsLang=en-us#invoice-record-invoice) - [Invoice Record - Payments](https://help.artlogic.net/connect/artlogic-connect-manager-invoices?hsLang=en-us#invoice-record-payments) - [Logistics and Purchase Orders](https://help.artlogic.net/connect/artlogic-connect-manager-invoices?hsLang=en-us#logistics-and-purchase-orders) - [Artlogic Connect Manager - Contacts](https://help.artlogic.net/connect/artlogic-connect-manager-contacts?hsLang=en-us#main-content) - [Contacts Dashboard](https://help.artlogic.net/connect/artlogic-connect-manager-contacts?hsLang=en-us#contacts-dashboard) - [Contact Records](https://help.artlogic.net/connect/artlogic-connect-manager-contacts?hsLang=en-us#contact-records) - [Contact Record - Interests](https://help.artlogic.net/connect/artlogic-connect-manager-contacts?hsLang=en-us#contact-record-interests) - [Contact Record - Opportunities](https://help.artlogic.net/connect/artlogic-connect-manager-contacts?hsLang=en-us#contact-record-opportunities) - [Contact Record - Activities](https://help.artlogic.net/connect/artlogic-connect-manager-contacts?hsLang=en-us#contact-record-activities) - [Contact Record - Purchase History](https://help.artlogic.net/connect/artlogic-connect-manager-contacts?hsLang=en-us#contact-record-purchase-history) - [Contact Record - Financial](https://help.artlogic.net/connect/artlogic-connect-manager-contacts?hsLang=en-us#contact-record-financial) - [Audiences - ArtCloud Marketing](https://help.artlogic.net/connect/artlogic-connect-manager-contacts?hsLang=en-us#audiences-artcloud-marketing) - [Artlogic Connect Manager - Sales & Marketing](https://help.artlogic.net/connect/artlogic-connect-manager-sales-marketing?hsLang=en-us#main-content) - [Private Views](https://help.artlogic.net/connect/artlogic-connect-manager-sales-marketing?hsLang=en-us#private-views) - [To-Dos](https://help.artlogic.net/connect/artlogic-connect-manager-sales-marketing?hsLang=en-us#to-dos) - [Campaigns - ArtCloud Marketing](https://help.artlogic.net/connect/artlogic-connect-manager-sales-marketing?hsLang=en-us#campaigns-artcloud-marketing) - [Promo Codes](https://help.artlogic.net/connect/artlogic-connect-manager-sales-marketing?hsLang=en-us#promo-codes) - [Opportunities - ArtCloud Sales](https://help.artlogic.net/connect/artlogic-connect-manager-sales-marketing?hsLang=en-us#opportunities-artcloud-sales) - [Artlogic Connect Manager - Analytics](https://help.artlogic.net/connect/artlogic-connect-manager-analytics?hsLang=en-us#main-content) - [Analytics Overview](https://help.artlogic.net/connect/artlogic-connect-manager-analytics?hsLang=en-us#analytics-overview) - [Sales Over Time](https://help.artlogic.net/connect/artlogic-connect-manager-analytics?hsLang=en-us#sales-over-time) - [Payments](https://help.artlogic.net/connect/artlogic-connect-manager-analytics?hsLang=en-us#payments) - [Taxes](https://help.artlogic.net/connect/artlogic-connect-manager-analytics?hsLang=en-us#taxes) - [Artist/Consigner Payments](https://help.artlogic.net/connect/artlogic-connect-manager-analytics?hsLang=en-us#artist-consigner-payments) - [Commission](https://help.artlogic.net/connect/artlogic-connect-manager-analytics?hsLang=en-us#commission) - [The ArtCloud Marketplace](https://help.artlogic.net/connect/the-artcloud-marketplace?hsLang=en-us#main-content) - [Marketplace](https://help.artlogic.net/connect/the-artcloud-marketplace?hsLang=en-us#marketplace) - [Privacy and Terms](https://help.artlogic.net/connect/privacy-and-terms?hsLang=en-us) - [Artlogic Connect Announcements](https://help.artlogic.net/connect/artlogic-connect-announcements?hsLang=en-us) [![Logo\_Signifer\_Graphite\_CMYK](https://help.artlogic.net/hs-fs/hubfs/Logo_Signifer_Graphite_CMYK.png?width=63&height=73&name=Logo_Signifer_Graphite_CMYK.png "Logo_Signifer_Graphite_CMYK")](https://www.artcloud.com) Copyright © 2026, Artlogic Media Limited